7bd9 Privacy Policy

When you register an account on 7bd9 or use our services, we may collect the following information:

• Full name and date of birth (for age verification — only users aged 21 and above are permitted)
• Email address and mobile number
• National ID card or passport number (where applicable)
• Residential address
• Payment information (bKash, Nagad, Rocket, Upay account numbers)

When you use our platform, certain information may be collected automatically, including:

• IP address and device type
• Browser type and version
• Time spent on the platform and pages visited
• Login and logout times and locations
• Information obtained from cookies and similar tracking technologies
• Transaction history and gaming activity data

When you contact our customer support team, we retain records of messages, complaints, and requests exchanged with you. This helps us improve our service quality.

7bd9 uses your information for the following purposes:

• Creating, verifying, and managing accounts
• Processing deposits and withdrawals (minimum deposit ৳100; minimum withdrawal ৳1,000)
• Managing bonuses and promotions
• Tracking gaming activity and calculating VIP points
• Providing technical support

We use your information to ensure the security of your account and transactions:

• Detecting and preventing suspicious activity
• Preventing unauthorized access
• Preventing the creation of multiple accounts
• Complying with anti-money laundering regulations

Subject to your consent, we may contact you regarding the following:

• Notifications about new promotions and bonus offers
• Important updates related to your account
• Transaction confirmation messages
• Security-related alerts

You can stop receiving marketing messages at any time.

7bd9 does not sell your personal information to any third party. However, we may share information in specific circumstances:

• Payment Processors: Necessary information is provided to complete transactions through bKash, Nagad, Rocket, and Upay.
• Technology Partners: Limited information may be shared with technology providers who assist in operating the platform.
• Legal Obligations: Information may be provided in response to a legal order or a valid request from authorities.
• Security Purposes: Necessary information may be shared to prevent fraud or criminal activity.

In the event of a merger, acquisition, or asset sale, your information may be transferred. In such cases, we will notify you in advance and your information will continue to be handled under the same privacy standards.

Cookies and similar technologies are used on the 7bd9 website. Cookies are small text files stored on your device that help us improve your experience.

• Essential Cookies: Required for the core functions of the platform, such as maintaining login sessions.
• Functionality Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to analyze and improve platform performance.
• Security Cookies: Help prevent fraud and unauthorized access.

You can control cookies by changing your browser settings. However, disabling certain essential cookies may affect the functionality of the platform.

We retain your information for as long as:

• Your account remains active
• It is needed to provide services
• It is required to fulfill legal obligations
• It is needed for resolving disputes and enforcing agreements

Even after an account is closed, certain information may be retained for legal and regulatory reasons.

7bd9 applies industry-standard security measures to keep your information safe:

• SSL encryption — all data transmissions are encrypted
• Database encryption — stored information is kept in encrypted form
• Two-factor authentication — an additional layer of security for your account
• Regular security testing and audits are conducted
• Real-time monitoring for suspicious activity

While we strive to ensure the highest level of security, no transmission of information over the internet is 100% secure. Please also use strong passwords and follow security best practices on your end.

You have the following rights regarding your personal information:

• Right to Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or outdated information.
• Right to Erasure: The right to request deletion of your information in certain circumstances.
• Right to Restrict Processing: The right to request that processing of your information be limited in certain cases.
• Right to Object: The right to object to the use of your information for certain purposes.

To exercise these rights, please contact our support team.

You can stop receiving marketing emails or notifications at any time. To do so:

• Go to your account settings and change your notification preferences
• Notify our support team by email
• Use the "Unsubscribe" link at the bottom of any email

Please note that important account-related notifications (such as transaction confirmations and security alerts) are not considered marketing communications and will continue to be sent.

7bd9 strictly does not provide services to anyone under the age of 21. We take the following steps:

• An age verification process is carried out at the time of registration
• Identity documents are requested in cases of doubt
• Withdrawals are restricted prior to account verification

If we become aware that information has been collected from a minor, that account will be closed immediately and the related information will be deleted.

7bd9 may update this Privacy Policy from time to time. In the event of any significant changes:

• The update date on this page will be changed
• You will be notified by email of important changes
• Continued use of the platform after changes have been made will be considered as your agreement to the new policy

It is recommended that you visit this page regularly to stay informed about the latest policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Live Chat: Direct support in Bengali available 24/7
• Email: [email protected]

Our support team is always ready to answer all your questions in Bengali. We generally aim to respond to your requests within business days.